To craft a truly relevant and productive support, we bring together the best thinking and resources available within your organization and ours. Taking your vision and goals as our starting point, the Star Controls team becomes an extension of your operations & maintenance, working collaboratively with your staff to secure system’s availability and expand its longevity. While analyzing customer’s needs and priorities we view your operation as a whole, and not only from the very narrow approach of “techies”. This approach helps ensure a common vision, effective communication, set priorities and also enable on-the-job knowledge transfer to your team. We offer different support programs, from on-demand to on-site and with different SLAs. Our support can include a component of preventive maintenance for your SCADA system, named StarWatch.
StarWatch addresses different aspects of preventive maintenance, while you can pick those components that are relevant for your operations
- Wireless communications: Identify deficiencies and pin-point on the root-cause of the problem, Recommend improvements
- Power: Log, analyze and recommend improvement to the site’s power, whether it’s from electric utility, generator, battery or solar, Analyzing electrical grounding, Identify sources of restarts of RTUs, Recommendations on good practice of installation and wiring.
- Instrumentation: Evaluation and recommendations of field devices and installation practice, Evaluating source of inaccurate measurements.