Support

StarSupport

 

How can Star Controls support you?

We offer IIoT, SCADA & Telecommunications Support to fit your individual needs.

 

Urgent Support

Urgent Support is available during non-office hours (faults that impact critical operations) with the response time of 12-24 hours. Send an urgent email, with a description of the problem, to support@star-controls.com and/or leave a message at 1-954-603-0493 (our support line).

 

Scheduled Support

Scheduled Support Services should be arranged in advance (support@star-controls.com) or call 1-954-603-0493 (our support line).

 

StarAssured

StarAssured Support Packages are available. Contact Star Support (support@star-controls.com) or call 1-954-603-0493 (our support line) for information on long contract support packages.

 

*Rates for support services are based on Star Controls’ published rates or based on a contract/agreement.

We hope that this page serves as a repository for all brochures, technical documents, etc. If you can’t find a particular document that you’re looking for, please contact us.

✉️ Notes items that you must request access. Please contact us to request access. 

Resources

IIoT - Industrial Internet of Things - StarIIoT Cellocator