Event Terms & Conditions

Attendee Cancellation Policy

If you are unable to attend an event, a replacement delegate may be sent in your place at no extra charge. Notification must be made in writing and received prior to the event commencing.

  • More than two-week notice – No charge will apply
  • Less than two-week notice – 50% of the course cost will be charged
  • Failure to arrive without notice – 100% of the course cost will be charged

Any cancellation must be made in writing and sent by email to sales@star-controls.com.

If booking within 7 days of the event start date, full payment is required and due at time of booking. No cooling off period exists and no refund will be provided for bookings/registrations made within 7 days of the event.

Star Controls will make available course documentation to any attendee who is unable to attend and who have paid in full. Unfortunately, some speakers request their papers are not distributed.

Attendee Amendment Policy

The downgrading of registrations is not permitted. Registrations may be upgraded at any time.

Sharing of Passes

Star Controls does not allow shared registrations. Each registration allows admittance of one person only.

Change of Program Content

Star Controls will ensure that conference programs are correct at the time of the event. Unfortunately, we may need to alter the program prior to or during the event and reserve the right to do so without notice. We also reserve the right to postpone or cancel this event (when full refunds will be issued). Star Controls is not responsible for any loss or damage as a result of a substitution, alteration, postponement or cancellation of an event.

Please note: not all speakers choose to provide presentation papers.

Attendee Disclaimer

Any estimates or representations made by Star Controls as to the number or make-up of event participants are based on market research and experience. This is an estimate only and not a guarantee or warranty as to the number, actual identity, purchasing power or level of responsibility of attendees at a Star Controls events.


For individual and group attendee bookings only, payment is required either at the time of booking or within 7 days of an invoice being issued. No admittance will be granted where payment has not been received in full unless a prior arrangement has been made in writing with Star Controls. If booking within 7 days of the event start date, full payment is required and due at the time of booking. For all other commercial sponsorships/partnerships, please refer to your agreement/contract for payment terms.

We request information from you on our registration form. To buy from us, you must provide contact information (like name and billing address) and financial information (like credit card number, expiration date). This information is used for billing purposes. If we have trouble processing payment, we will use this information to contact you.

Commercial Sponsors/Partners

Please refer to your sponsorship/partnership agreement/contract for additional terms and conditions (including payment terms).

Privacy Act Notice

If you do not wish to receive direct mailings from Star Controls click here. We will then remove your details from any of our internal mailing lists but cannot guarantee that you won’t receive information about our events from supporting organizations. You will never be contacted by a third party.

This privacy notice discloses the privacy practices for STAR CONTROLS and our website;

https://star-controls.com This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect
  • With whom it is shared
  • How it is secured
  • How policy changes will be communicated
  • How to address concerns over misuse of personal data.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.  If you no longer want to receive information or emails from STAR CONTROLS ( CLICK HERE) to stop future emails.


In order to use this website, a user must first complete the registration form. During registration, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “https” at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Contact Us

Star Controls
11555 Heron Bay Blvd STE 200
Coral Springs FL 33321

Office: 954-604-6656
Support: 954-604-6656 Ext.3